Customer Experience — Federal · State · Commercial

Human-Centered IT.
Mission-Driven Results.
A Privately Held Small Business.

Phase V Consulting is an independently owned and operated firm in Greenbelt, Maryland, delivering premium IT services and staffing that make federal, state, commercial, and non-profit organizations more productive, more efficient, and easier to do business with.

0+Satisfied clients
GSA MASSchedule contract holder
Privately heldIndependently owned & operated
0+ yrsExecutive IT leadership

Trusted across federal, state & commercial missions

NIHVACBPSAMHSADOE / SandiaLeague of Women Voters
About Phase V

A small firm with a big service standard.

Phase V Consulting, Inc., headquartered in Maryland, is a privately held small business serving federal, state, commercial, and non-profit organizations — providing premium IT services and staffing solutions focused on improving client productivity, efficiency, and the overall customer experience.

Our staff is made up of certified implementation and support experts who work inside the platforms your teams already run — ServiceNow, Oracle, Salesforce, HubSpot, and Zoho — alongside custom web and app development, CI/CD, and Agile delivery.

Teams at NIH, the VA, CBP, SAMHSA, and DOE’s Sandia National Laboratories know us for white-glove service and knowledge transfer that sticks.

Independently owned & operated240+ satisfied clientsGSA Schedule 47QTCA24D0034
How we can help

Specialized services, end to end.

Our specialized services are designed to transform your agency’s operations and enhance customer experiences through innovative solutions and expert support.

FOIA Review & Redaction

Ensuring compliance with legal standards through comprehensive FOIA review and redaction.

FOIA Litigation Support

Expert support for FOIA litigation, providing robust defenses and detailed documentation.

Virtual Emergency Operations Centers

Managed virtual operations centers for seamless disaster response and crisis management.

Custom Software Development

Developing tailored software solutions to enhance efficiency and performance.

System Integration

Seamless integration of diverse systems to optimize operations and improve data flow.

Customer Experience (Cx)

Enhancing customer experience through innovative solutions and personalized service strategies.

How we work

Five phases. One standard.

Why choose us

Best-in-class solutions, best-in-class experience.

Phase V’s trained implementation consultants will consistently exceed your expectations by delivering a best-in-class solution with a best-in-class experience.

Get in touch

Vision

To be recognized as a premier CX solutions expert for the quality and agility of our end-to-end services — transform, implement, and support.

Mission

Deliver one-of-a-kind customer experiences and a world-class experience to each and every client, every time.

Team

Certified implementation and support experts who know our customers’ businesses and have completed numerous projects effectively.

Commitment

We collaborate closely with our customers’ internal teams and stay laser-focused on completing projects on time and within budget.

Contract-ready

Ready for federal procurement.

Phase V Consulting holds a GSA Multiple Award Schedule contract (47QTCA24D0034) — find us in SAM.gov under the identifiers below.

CYSACZD7RSJ8UEI
9ARS5CAGE
009104574DUNS
NAICS518210519190541110541340541511541611541612541613541614541618541690
Testimonials

What our clients say about us.

With the support of a customized help desk and CRM, Jen and Kim’s excellent staff offers the best white-glove service.
League of Women Voters
Nonprofit organization
When it comes to developing and modifying our ServiceNow platform, the Phase V team is innovative.
VA
U.S. Department of Veterans Affairs
The Phase V team offered white-glove customer service at a level I have never experienced in the government — I have only encountered this level of service in corporate.
SAMHSA
Substance Abuse and Mental Health Services Administration
The Phase V leaders are adept at completing knowledge transfer in a timely manner during the transition period.
CBP
U.S. Customs and Border Protection
The team swiftly came up with a migration plan to another cloud provider that would save money and satisfy the project’s security requirements.
DOE / Sandia
U.S. Department of Energy · Sandia National Laboratories
Working with Jen and Kim has been a delight, and their performance is superb. By reducing costs and rework, they have added new techniques and creative solutions to the project.
NIH
National Institutes of Health
FAQ

Questions, answered.

Everything you need to know before starting your first phase with us.

Eleven specialized services: FOIA review & redaction, FOIA litigation support, virtual emergency operations centers, custom software development, system integration, customer experience (Cx), white-glove help desk IT support, healthcare & IT staffing, mobile device management, software consultation, and project & program management.

Federal, state, commercial, and non-profit organizations. Our team’s client work spans NIH, the VA, CBP, SAMHSA, DOE’s Sandia National Laboratories, and the League of Women Voters.

Yes. Phase V Consulting holds GSA Multiple Award Schedule contract 47QTCA24D0034. Find us under UEI CYSACZD7RSJ8 and CAGE code 9ARS5.

A privately held, independently owned and operated small business headquartered in Greenbelt, Maryland — registered in SAM.gov under UEI CYSACZD7RSJ8.

ServiceNow, Oracle, Salesforce, HubSpot, and Zoho — plus custom web and app development, delivered with modern practices like CI/CD and Agile methodologies.

Call (301) 507-9003 or email info@phasevconsultants.com — we’re available Monday through Saturday, 7:00am to 8:00pm. We’ll scope your needs and map your first phase.

Ready when you are

Let’s take your service
to Phase V.

One conversation is enough to map your next phase. Reach us Monday through Saturday, 7:00am–8:00pm.

Greenbelt, Maryland · Serving federal, state, commercial & non-profit organizations